Disconnect Notices Sent In Error by PUD Bill Print Provider.

Jefferson County PUD customers who live in Gardiner or Port Townsend may have received a disconnect notice with their May 4th billing statements. Please disregard these notices, they were accidentally inserted by the company that handles the PUD’s bill printing and mailing. The contact info provided on them is for another utility altogether. Jefferson County PUD is not disconnecting any residential customers for non-payment at this time. We apologize for any confusion or distress this may have caused.

If you are experiencing financial difficulty, and are having trouble affording your PUD bills, please reach out to our customer service department immediately at (360) 385-5800. Monday through Friday 9:00 AM – 4:30 PM. Our team can help with payment arrangements or walk you through other payment assistance programs. You can also find out more on the Payment Assistance section of our website. Customers can also call 211 from their phone on go to wa211.org for a listing of community services in their neighborhood.

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