HOW TO REPORT OUTAGES

CALL

The easiest way to report a power outage is to call the PUD directly, anytime, day or night. Be sure to have your address ready.

(360) 385-5800.

SMART HUB

The very best way to quickly report an outage is to use your PUD Smart Hub account. The SmartHub app integrates your reporting directly with our software system to help us isolate the problem and restore your power. In addition to being able to pay online and view daily & past usage data, Smart Hub users can click the “REPORT AN OUTAGE” box in the top right corner to instantly & easily report power loss. After you check your breakers, of course.

DO NOT

DO NOT REPORT OUTAGES TO FACEBOOK AND TWITTER. We don’t check them, though we do post outage updates on both platforms when possible.