Report An Outage

If you want to report an outage, please log into SmartHub to report or call anytime at (360) 385-5800. Do not use Twitter or Facebook to report an outage.

Try the SmartHub app! It is available for iPhone at the Apple  App Store on iTunes and for Android systems at Google Play. The SmartHub app integrates your reporting directly with our software system to help us isolate the problem and restore your power.

The older version of the outage submittal form is below.

View our Twitter feed @Jefferson_PUD and Facebook page for information regarding major outages.

Go here to see a map of current outages in our service territory.


Report an Outage (in Jefferson County, WA)




In the event you don’t have Internet access from your computer, our website, Twitter feeds and Facebook are accessible via mobile devices.