Installation of advanced meters is free, quick and easy–typically taking our Meter Readers 15 minutes or less to complete.
Utility customers do not need to be home during the time of installation.
The meter replacement process does require momentary loss of power to the home, so we ask that customers with special needs, or those with life support equipment at the residence please contact our Customer Service staff to help coordinate appropriate accommodations.
Below are some common questions regarding our meter replacement and grid modernization process.
Jefferson PUD personnel will be replacing the electrical meter serving your property. In some cases, personnel may discover faulty electrical components or connections in the meter base. The meter base is where Jefferson PUD’s electrical facilities are attached to your service (i.e. home or business). If damaged or defective components are found in the meter base, PUD staff will not be able to re-energize the residence and a certified electrician will be required to repair the components. Jefferson PUD will cover the cost of repair, as necessary, to your homes meter base and related components. Due to a homeowner not needing to be onsite during the meter changeout process, and should the PUD identify any issues with meter base components, the PUD provides a Repair Release Form for owners to authorize the PUD to schedule an on-call electrician to repair any meter base components. This release form covers meter base repairs during the AMI installation process.