Contact Us

For General Customer Service Questions

Call: (360) 385-5800 M-F, 9am-4:30pm or click to EMAIL customer service

To Report An Outage, or Notify the PUD of Emergency Issues with PUD Equipment (downed trees or powerlines, broken transformers, water pipes, etc)

Call: (360) 385-5800 anytime 24/7, select option 3

To pay a bill by phone using our automated phone pay system

Call (855) 386-9916 

Clink links below to view contact information for: 

PUD Staff                                            Board Of Commissioners

Customer Service Center Location and Mailing Address:

310 Four Corners Road
Port Townsend, WA 98368

Click on the link below to target inquiry by subject:


New Electrical Hookups
Transfer of Service
Energy Efficiency (Rebate) Program
General Electric Question

Water Hookups
Water Quality
General Water Question
Sewer Questions

Public Records Inquiry
(360) 385-5945