Contact Us

For General Customer Service Questions

Call: (360) 385-5800 M-F, 9am-5pm or click to EMAIL customer service


To Report An Outage, or Notify the PUD of Emergency Issues with PUD Equipment (downed trees or powerlines, broken transformers, water pipes, etc)

Call: (360) 385-5800 anytime 24/7, select option 3


To pay a bill by phone using our automated phone pay system

Call (855) 386-9916 


Clink links below to view contact information for: 

PUD Staff                                            Board Of Commissioners


Customer Service Center Location and Mailing Address:

310 Four Corners Road
Port Townsend, WA 98368

Click on the link below to target inquiry by subject:

ELECTRIC

New Electrical Hookups
Transfer of Service
Energy Efficiency (Rebate) Program
General Electric Question

WATER
Water Hookups
Water Quality
General Water Question
Sewer Questions

PUBLIC RECORDS
Public Records Inquiry
FAX NUMBER
(360) 385-5945